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Privacy and Cookie Usage

Privacy

Will my information be sold to third parties?

In accordance with the Data Protection Act 1998, we are committed to protecting your privacy and will never share your confidential information with anyone.

Will my details be used for marketing?

We will not e-mail you in the future unless you have given us your consent and will only send occasional newsletter e-mails if you want us to. If at any time you wish to change this simply send an unsubscribe e-mail request to marketing@rd-uk.co.uk

 

GDPR Privacy Notice - Resource Development (UK) Ltd

Resource Development (UK) Ltd, AKA RD-UK Ltd

Trading address: G2 knights Park Industrial Estate, Knight Road, Strood, Kent, ME2 2LS.

Registered office: Dyer & Co Accountants, Onega House, 112 Main Road, Sidcup, Kent, DA14 6NE.

Data Protection officer: Nick Waite – nick.waite@rd-uk.co.uk

Resource Development (UK) Ltd is the ‘Controller’ of the personal data you provide to us. We only collect basic personal data about you which does not include any special types of information or location based information. This does however include name, address, email, phone number.

What data do we hold about you

We hold basic Company information which will include your company name, address, contact telephone number, fax number if applicable & email address(es)

Why we need your data

We need to use this data in order to complete transactions between our companies – this may be either purchases from you by us or purchases from us by you. In addition we will use your email address to send you offers for products that we feel will be relevant & of specific interest to your business. We will not collect any personal data from you that we do not need to carry out any of these functions.

What we do with your data

All the personal data we process is processed by our staff in the UK and will be held on our own servers in house. We use Microsoft Dynamics NAV as our operating software package. Microsoft have taken steps to ensure that the storage of personal data is held in a safe & secure way within their NAV products – should you require further information concerning Microsoft Dynamics NAV then please contact the Data Control Officer & we will provide it to you. We do not share any data that we hold on you with any third party.

How long we keep your data

We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. 

What we would also like to do with your data:

We would also like to use your email address to provide you with information on certain products that we feel will be of particular interest to you. As previously stated this information is not shared with third parties. Your registration on our web site is your direct consent for you to be contacted by us in this way.

How can you get your data removed from our system:

If you have not placed any orders with us you can unsubscribe at any time via phone, email or post. If you have ordered from us then you can still unsubscribe from receiving any communications from us (provided your account balance is zero). Your company information will, however remain on our system until the six year time has passed to comply with UK tax law.

What are your rights

If at any point you believe the information we process on you is incorrect you can request to see this information and have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated. complaints@rd-uk.co.uk

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office – the contact details for this are: https://ico.org.uk/

 

Security

Is your site secure?

The Resource Development (UK) Ltd checkout pages, prior to payment, are protected using 128-bit encryption technology from the leading secure certificate supplier: Thawte. We do not store your payment details at all, digitally or otherwise. We retain your information for ordering purposes only.

Are my credit card details safe?

You can be confident that using your credit card with Resource Development (UK) Ltd is completely safe. You simply enter your personal details on our own server before secure socket layers (SSL) encrypt your details for transmission for authorisation by real time credit card processing system provided by SagePay. We do not handle or see your Credit Card number at anytime throughout the order process. This provides all customers with the ultimate in safe, secure online ordering.